The Violet Moon Tea Co.
The Violet Moon Tea Co.
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A black tin of Banana Big Bang tea on a plate with a cup of tea and a sandwich

Welcome

Thanks for dropping by! We are so thrilled you decided to give us a try! We are a family owned small business with a dream of creating an ethical, smarter product and an amazing customer experience. We sell luxury teas to everyday people because good tea should be accessible to everyone. 

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about us

A tin of Sunrise Sencha tea in front of two clear glasses and a violet moon.

Family Owned & Operated

We hope to always be family owned and operated. As Violet Moon grows, so will our family in the form of amazing staff and carefully sourced suppliers.

Handcrafted

All of our teas are small batch, handcrafted with love  in the hopes that they will bring you joy!

Paying It Forward

Currently a percentage of all our sales are donated to The Women of Global Change, a network of leaders and entrepreneurs committed to driving change in their communities. Every year, The Women of Global Change puts the funds they raise to use in feeding hungry children and funding service projects that have built wells, homes, electricity and other fundamental resources in third-world communities. We are proud to partner with WGC and hope our contributions can help the WGC to continue to do good in our world.

Supporting Small Business

We are the very definition of a small business but we are mighty. Every purchase you make helps support our small business and the people we employ.

Committed To Quality

There are many terms that appear on labels nowadays; organic, sustainable, climate pledge, biodynamic, etc.. Over time, we will add some of them to our labels too as we complete testing and certifications. For now, we are committed to sourcing the highest quality ingredients available after extensive research and testing. We always want to use the best and freshest ingredients possible.

Made in the USA

We craft and package our blends by hand meaning that while we may source ingredients globally, we blend and package our teas in the United States. This helps us control the quality and freshness of our teas.

Return and Refund Policy

We want you to love our teas but just in case you don't, please check the following policies before contacting us to return or refund your order;


  • Please contact us within 30 days of your order for any returns, refunds or exchanges.
  • Teas can be returned or exchanged if the tea is unopened and the freshness seal has not been broken. All other accessories, items sold on our site must also be unopened and in original packaging to return, refund or exchange the item.
  • If your tea has a quality issue or another item you purchased from us is defective, the items do not have to be unopened to receive a refund but we will require proof in the form of photo documentation to process your return. If your item was defective, we will give you the option to return and exchange or return and refund your item/s.
  • We will not accept returns, refunds or exchanges because you did not like the flavor of your tea however, we do sell a Luxe sample size of all of our main blends so that you can try a little before buying a full tin. We recommend purchasing a tasting kit or Luxe sample size of one of our blends if you are unsure if you will like the flavor.
  • Please contact us at tea@violetmoontea.com if you have any issues with your order or need to initiate a return, refund or exchange. 
  • If the issue with your order is not a defect or QC issue, you the buyer will be responsible for shipping cost of return and exchange postage.
  • If you will be receiving a refund, your refund will be initiated as soon as your refund request has been resolved. Your refund will be issued back to your original payment account. The time it will take to receive your refund will usually be between 7-14 business days depending on the processor.


Frequently Asked Questions

Please feel free to use the contact form below if we have not provided an answer to your question.

Wherever possible, yes. We source a wide variety of ingredients globally and try to find vendors who can comply with organic requirements.


Your order, except where noted, will be processed in 3 business days and shipped First Class Package via the USPS. Shipping times may vary based on the processing times at the USPS.


Please contact us as soon as possible at tea@violetmoontea.com and we may be able to edit your shipping address. Please include your order# and shipping information in the email. We cannot guarantee we will be able to correct the shipping address if it is inputted incorrectly during ordering but if the error is caught quickly enough, we may be able to fix the issue before your order is shipped.


Teas in our main line will be restocked regularly unless a blend is discontinued. Teas in our seasonal lines will be limited edition and only available until they sell out. If a seasonal blend is popular enough, it may come back again.


Look for an icon on the tea's description page which will note if the tea is decaffeinated. If you aren't sure what our icons mean, scroll down a little further to find our icon legend.


Please look for details in the tea description about any specific ingredients which may cause issues. You will also find warnings on each individual blend's page that will note if a tea blend includes a known allergen. All of our teas are processed in a facility that processes bee pollen and nuts.


Look for an icon on the tea's description page which will note if the tea is good iced. Our teas are generally not made for cold brewing so please follow the brewing instructions in the tea description or on our Tips & Recipes page.


Most of our teas will have a long shelf life but you will still want to drink your loose leaf teas within 12 months of opening the package. Our teas contain fresh, quality ingredients whose natural oils and essences will degrade given time. To enjoy the best flavors possible from your tea, consume within a year from first opening.


Keep it in the container, sealed when not in use, in a cool dry place in your pantry or cupboard.


Some of our tea blends are already lightly sweetened and should be avoided if you are on a keto diet. Teas sweetened with monk fruit or stevia leaf will be safe for low calories diets. Any of our blends that are not pre-sweetened will be keto and diet safe.


Tea has long been known to have a wide range of health benefits. We do our best to list the benefits linked to the ingredients in each blend on each blend's page. Please note that these statements have not been validated by the FDA or any government agency and we can make no claims that tea will cure your ailments or improve your health overall. That said, we encourage our customers to do their own research as there are many scientifc studies about many of the ingredients we use.


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The Violet Moon Tea Co.

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